RV
Ronelle V
1 reviews | Active since May 2016
25 Oct 2021, 15:19
Still no answer..
Waiting almost 6months now for them to fix an incorrect IRP5 they sent me for SARS to settle my late husbands estate..why is it taking so long to fix Your mistakes
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Alexander Forbes Financial Services's replyOfficial
25 Oct 2021, 16:44Dear Ronelle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-0938
AAAA-0938
Alexander Forbes Financial Services's reply25 Oct 2021, 16:44
Official
Dear Ronelle
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-0938
AAAA-0938