RP
Rania P

1 reviews | Active since Feb 2024

05 Feb 2024, 18:19

STILL MISLEADING CLIENTS AS USUAL

Why would you still take long with my payment after promising that you will sort my stuff out

This is unacceptable

I actually have no words

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 Feb 2024, 08:11
Official
Dear Rania,
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
 
We will investigate your query and provide feedback with the contact details provided.  
 
Kind Regards
Customer Insights and Escalations