STILL AWAITING MY PROVIDENT FUND PAYOUT 3YEARS LATER

Item: Alexander Forbes Financial Services
Rating: 1
Author: Mbongeni M

I am not happy at all with this organization ,I am actually Livid.

I was working for the company called Revco few months ago, they stopped deducting provident fund from our salaries and was told that we will get our provident fund payout in few months time.

To this date, 3years later i still have not received my money even after i left the company.

I called the broker million times with no assistance and emailed numerus times.

I can never recommend this broker to anyone nor any business.

Helpful (0)

Replies (2)

Mbongeni M's updateReviewer Update

08 Dec 2021, 19:28

This had a serious impact in my life as i lost so much , including other assets i owned. with covid happening and people losing jobs , this money would have came in very handy in my livelihood and taking care of my family.

Mbongeni M's update08 Dec 2021, 19:28

Reviewer Update

Alexander Forbes Financial Services's replyOfficial

09 Dec 2021, 10:34

Dear Mbongeni

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.

We will investigate your query and provide feedback with the contact details provided.

Kind Regards

Client services
AAAA-1688

Alexander Forbes Financial Services's reply09 Dec 2021, 10:34

Official