IC
Ingrid C

1 reviews | Active since Dec 2016

09 Jan 2017, 08:40

Still awaiting feedback no response

<p>I am awaiting payout of my provident fund. </p> <p>My last working day was 31 October 2016. </p> <p>Numerous emails and calls and no payments as yet. I urgenrly need a statement and still waiting for even that.</p>

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Replies (4)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply09 Jan 2017, 12:14
Official

Dear Ingrid,

Thank you for taking the time to advise us of the delays in your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Kindly take note that you have not provided any details pertaining to your query.

May you please provide your ID number and details regarding your claim to *** , so that we are able to assist further?

Kind Regards,

Kusha Naidoo

IC
Ingrid C's update09 Jan 2017, 12:18
Reviewer Update

Thank you Kusha,

I will prefer to respond here as for though I would surely get a automated service again if I use that email.

Ingrid Coetzee

********** 106080

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Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply09 Jan 2017, 13:55
Official

Dear Ingrid,

Thank you for your response. May you please provide a contact number, where I may reach you?

Kind Regards,

Kusha Naidoo

IC
Ingrid C's update09 Jan 2017, 13:59
Reviewer Update

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