Stay away from this service provider, the worst I have seen in my whole life.

I just want to update from my previous complaint, even the complaint department is bad at Alex forbes as they send replies on each complaint but never follow up.

I recieved this email from the complaints department and they did not even give me feedback again on the date promised in the email, still heard nothing from them.....

Dear Francois,

Thank you for your patience regarding your complaint.

Please be advised that your withdrawal claim was received with exit date 31 October 2024. As all contributions are paid in the new month for the previous month, we need to wait for the last contribution to be processed and from then the standard turn around time is 4-6 weeks.

Kindly be advised that I will assist with updates until the claim is finished. The next update will be on the 13 December 2024.

We trust that the above is in order.

Kind regards,

Amogelang Mongwegelwa

Stay away from Alex forbes.... Worst Servuce provider I had to deal with in my life.