AF
Alfranko F

1 reviews | Active since Feb 2024

24 Mar 2026, 11:40

*********** Staff

I have submitted a two pot claim through Alexander Forbes and my claim has been declined by SARS three (3) times because Alexander Forbes keep using incorrect tax number three times after I have submitted my correct tax number to them to rectify their mistake but they not interested in assisting me with my claim

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply24 Mar 2026, 12:03
Official
Dear Mr Daniels ,

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience