ST
Siphiwe T
1 reviews | Active since Jul 2024
02 Jul 2024, 13:20
So poor and disappointing ☹️👎
Im so disappointed, annoyed and furious in ever agreeing to sign up with Alexander Forbes for my provident fund and seeing other reviews written by other unhappy clients I'm not sure that even writing one will even help cause everyone gets the same automated response, your service is so so poor
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Alexander Forbes Financial Services's replyOfficial
02 Jul 2024, 14:14Dear Siphiwe, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Jul 2024, 14:14
Official
Dear Siphiwe, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations