So many delays

Item: Alexander Forbes Financial Services
Rating: 2
Author: Ziyanda B

I've been waiting for my money payout since last month, everytime there's new requirements after I have sent everything to them.

Helpful (0)

Replies (3)

Alexander Forbes Financial Services's replyOfficial

08 Apr 2024, 09:19

Dear Ziyanda ,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.

We will investigate your query and provide feedback with the contact details provided.

Kind Regards

Customer Insights and Escalations

Alexander Forbes Financial Services's reply08 Apr 2024, 09:19

Official

Dear Ziyanda ,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.

We will investigate your query and provide feedback with the contact details provided.

Kind Regards

Customer Insights and Escalations

Ziyanda B's updateReviewer Update

08 Apr 2024, 09:47

Good day

Please call me back on this number ***

Ziyanda B's update08 Apr 2024, 09:47

Reviewer Update

Good day

Please call me back on this number ***

Alexander Forbes Financial Services's replyOfficial

08 Apr 2024, 12:24

Dear Ziyanda ,

Please be advised that one of our specialists will be in contact with you.

Kind Regards

Customer Insights and Escalations

Alexander Forbes Financial Services's reply08 Apr 2024, 12:24

Official

Dear Ziyanda ,

Please be advised that one of our specialists will be in contact with you.

Kind Regards

Customer Insights and Escalations