WB
Waid B
1 reviews | Active since Apr 2024
04 Jun 2025, 13:53
Slowest service ever
I have been waiting for a claim for the 3 months . Response time is weeks apart . WHY should I be fighting for my own money . Worst service ever
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
04 Jun 2025, 15:14Dear Waid,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Jun 2025, 15:14
Official
Dear Waid,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations