ZF
Zayaan F
1 reviews | Active since Sept 2024
04 Oct 2024, 09:10
Sies! Alexander Forbes!
Today is day 8 of nothing happening once again! It's just auto responses to your complaints. I app**** for the 2 pot on the 8th of September and it's just a back and forth! Pathetic service, literally the worst! They respond to you on these platforms and promise to assist but no help behind the scenes! Whoever is in charge of batching these claims is ***********!
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Alexander Forbes Financial Services's replyOfficial
04 Oct 2024, 14:48Dear Zayaan
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Oct 2024, 14:48
Official
Dear Zayaan
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations