Shouting down a dark tunnel

<p>On 26 May 2016 I registered for ADOnline access. On the same day I received an e-mail from CCOnlineRegistration(at)aforbes(dot)co(dot)za titled “You have been successfully registered,” saying I needed to complete the registration process by exercising one of two options.</p> <p> </p> <p>I chose the second option, which entailed forwarding a scanned copy of my ID to registrationdocument(at)aforbes(dot)co(dot)za. I did so at about 16:30 that same day.</p> <p> </p> <p>On 31 May I received another e-mail (CRM: ********** 077500) claiming that I still needed to submit registration confirmation info. I rep**** that I had already done so.</p> <p> </p> <p>On 3 June I received yet another e-mail (CRM: ********** 079318) again claiming that I still needed to submit registration confirmation info. Again I rep**** that I had already done so. This reply was copied to Thato Ndlovu.</p> <p> </p> <p>It is now a full week later but I have yet to receive anything useful or meaningful from Alexander Forbes. If this is the level of service and professionalism one can expect from them then one would do well to steer clear of them.</p>