RS
Ruan S
1 reviews | Active since Apr 2011
03 Mar 2026, 08:47
Shocking Service!
Pathetic client service!
How can it take 13 weeks to administer a retirement claim??? No wonder Forbes is losing market share to their competitors!
This company needs to change their attitude toward their clients, or shut their doors
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
03 Mar 2026, 11:33Dear Ruan,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply03 Mar 2026, 11:33
Official
Dear Ruan,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience