KS
Kerry S
1 reviews | Active since Mar 2019
16 Dec 2021, 10:32
SHOCKING SERVICE!!
The lack of service from this company is shocking!! My BF's tax practitioner is handling all his affairs with SARS and this company was asked more than a week ago for one simple document and to date, he hasn't received anything. What is the hold-up???
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
17 Dec 2021, 17:21Dear Kerry S
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-1820
Alexander Forbes Financial Services's reply17 Dec 2021, 17:21
Official
Dear Kerry S
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-1820
KS
Kerry S's updateReviewer Update
20 Dec 2021, 11:20Thank You! He had a policy with you guys under the name SP Fourie. Money was paid out, however, no other documentation was sent to him which he needs for SARS.
KS
Kerry S's update20 Dec 2021, 11:20
Reviewer Update
Thank You! He had a policy with you guys under the name SP Fourie. Money was paid out, however, no other documentation was sent to him which he needs for SARS.