1 reviews | Active since Mar 2009
Shocking Service Alexander Forbes!
I left my employer in mid-September.<br> I submitted all required forms and supporting documents for a Pension Fund withdrawal claim.<br> On 6 October I wrote a follow up email to Noxolo Mazibuko. I made several telephone calls to follow thereafter to the call centre and sadly, those consultants are the most *********** and unprofessional bunch I've ever encountered in a private sector company. A few of the government departments (e.g Home Affairs) have more efficient staff.<br> <br> When I read some of the complaints posted to Hello Peter by desperate ex-members to the Funds, it makes one shudder to learn that a large corporate organization like Alexander Forbes can be so careless and simply treat members with such disregard?<br> <br> Needless to say, it took from 6 October to 24 October for Ms Mazibuko to write saying that my \contributions for September have not been allocated to my records". What on earth is going on with you Alexander Forbes? This is simply unfair and like with the other members who have complaints here"
Thank you for advising us of the dissatisfactory service that you have experienced regarding.
Please take note that I will investigate and provide you with feedback with the contact details that you have provided.
Kind regards,
Kusha Naidoo
Thank you for advising us of the dissatisfactory service that you have experienced regarding.
Please take note that I will investigate and provide you with feedback with the contact details that you have provided.
Kind regards,
Kusha Naidoo
