LA
Linda A
1 reviews | Active since Feb 2013
04 Feb 2026, 17:11
Service DELIVERY is SHOCKING
Worst invest service I had to deal with to date.
Submitted my claim and transfer 4weeks ago, I have a claim number that cannot be tracked due to their site issues admitted by the representative that I have to phone to follow up just to be informed on a weekly basis. "It takes 4-6 weeks", end of story. No progress etc.. NOTHING.
No I see I cannot access my details for the last week, keeps stating, please try again in 48hrs and active claims, empty.. 😡😡😡😡😡😡😡😡😡
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
05 Feb 2026, 08:06 Dear Linda
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply05 Feb 2026, 08:06
Official
Dear Linda
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience