AK
Ambrose K

1 reviews | Active since Oct 2018

17 Jul 2024, 11:03

**** service again and again

Submitted all my documents for a withdrawal on the 19th of June and yet still no feedback,I've dmd them on Twitter countless time to try and resolve it and yet still no feedback, I'm not surprised though since I went through the same last year when I claimed,3 months of torture, one would think they'd learn from it and yet here we are,never known a company with zero shame and no care for service like this.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply17 Jul 2024, 13:13
Official
 Dear Ambrose 
 
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. 

Kind regards
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