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Busisiwe B
1 reviews | Active since May 2018
04 Oct 2024, 04:52
*** service
Poor service i have been sending countless emails and calling no one is answering my calls i have claimed on the 2nd of September my two port money there is no communication nothing their tracker is on 21 days today still verifying claims they dnt communicate what is the hold up
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Alexander Forbes Financial Services's replyOfficial
04 Oct 2024, 14:13Dear Busisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Oct 2024, 14:13
Official
Dear Busisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations