SS
Sekakate S
1 reviews | Active since Mar 2024
09 Apr 2024, 12:06
Se***ate
Ever since waiting for my claim payment till today nothing is happening..... I was told to be updated but nothing. This company is failing me to get my it's almost three months waiting to my hard earned money.maybe their employees need to be retrained or maybe I need inform the president to help me
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Apr 2024, 12:29Dear Se***ate , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Apr 2024, 12:29
Official
Dear Se***ate , At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations