FK
Fundisisa K
1 reviews | Active since Nov 2019
03 Nov 2022, 11:22
****s! Pathetic Service! No Payout since 2019
After 3 years of refusing to payout my Bidvest pension fund. Finally they made me sign claim form just to blush me off. Then disappeared again. Such pathetic service from a forbes
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Alexander Forbes Financial Services's replyOfficial
03 Nov 2022, 15:34Dear Fundisisa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Nov 2022, 15:34
Official
Dear Fundisisa
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations