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On the 11 December 2019 i made a claim from Alexandra forbes after my husband died as he had an life insurance with Alexandra Forbes. At first the consultant told me no money is due to me as my husband was not a client of yours, after i have produced a letter i got from the company the story miraculously changed and the application was processed and even promised payout will be done between 4 - 8 weeks however it more than 16 weeks and no payout and no communication what so ever, i need this money to erect a tombstone for my husband, This is unprofessional Alexandra Forbes and for the fact i was told no money is due to me made believe the company in a business of ******** people with nothing in return.