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Img S

1 reviews | Active since Feb 2018

20 Jan 2026, 10:49

saving pot availability quote - DB members only

very bad service received it took them long to se send feedback about my saving pot availability quote form. when i call still i cannot be assisted because i cant talk to the department which is supposed to send them the quote. i am very much disappointed.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Jan 2026, 11:40
Official
Dear Img,

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint. 
 
We will investigate your complaint and provide feedback on the contact details provided.   
 
Regards 
Alexforbes Customer Experience