TM
Thabo M
1 reviews | Active since Jul 2016
23 Feb 2023, 09:45
Sars issues R6k admin penalty because of Alexander Forbes
Administrative error that took long to resolve has now caused SARS to issue a R6000 admin penalty. I must now pay money for incompetence caused by Alexander Forbes. How is this fair?
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Alexander Forbes Financial Services's replyOfficial
23 Feb 2023, 09:54Dear Thabo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Feb 2023, 09:54
Official
Dear Thabo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations