MP
Mokgadi P

1 reviews | Active since Sept 2016

15 Sept 2021, 16:06

SARS Directive No:***

I have since requested Alexandra Forbes to correct the Directive they sent to SARS as at the end of the financial tear (28 February 2021) because I received the pension payout until today I am taken from pillar to post. At the moment i am unable to comply with SARS ( Unable to file) because SARS indicate that " the accrual date on the IRP5 differs from the accrual date on the Directive No:***. I really need assistance regarding this matter because SARS will impose penalties and interest because Alexandra Forbes failed to correct the error on my IRP5. I wrote to Michelle Ferdinand from the 04th August 2021 and made follow ups until today I did not receive any responses.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply16 Sept 2021, 13:16
Official
Dear  Mokgadi  At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind RegardsClient services 
 AAAA-0419