TF
Thee F
1 reviews | Active since Jul 2022
30 Jan 2023, 11:44
Runaround on payment!!!
After Months of struggling to change my withdrawal status from partial to full payment. Now I am told to wait 2 to 6 weeks for a payout. this is painful with month end approaching and children to take care of. Mind you I last resigned end November
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Alexander Forbes Financial Services's replyOfficial
30 Jan 2023, 12:23Dear Mr Jabani At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply30 Jan 2023, 12:23
Official
Dear Mr Jabani At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations