Rui Arouca - Alexander Forbes

I've been trying tirelessly to get hold of my financial advisor, After numerous attempts of being transferred and being directed to the advisor whom I initially met in person, ( Rui Arouca ) who supp**** me with details of an advisor which the call center is unable to locate (Busiwe Conga), I again contacted Rui - call center supp**** a personal cell phone number. I was directed back to the call center, because I contacted this person after hours, After numerous failed attempts in reaching this person within business hours. I received a rude reply and was then blocked on WhatsApp - which is how I was advised to contact my advisor. I would like to share this conversation. Please contact me, I would like to share the conversation I had with Rui.