ZM
Zama M
1 reviews | Active since Dec 2015
21 Dec 2015, 14:58
RUDE AND BAD SERVICES
After learning that a retirement funds that was due to be transferred from Alexander Forbes to another Financial Institution are missing.<br> <br> I called Alexander Forbes and spoke to Nicole Daniels to whom i a explained my query. She the advised that the Administrator called \Jennifer"[Email Removed] is busy and cannot speak to me (client) and would rather speak to a Financial Representative.<br> Having insisted to speak with the Administrator who advised that funds were transferred in 2014. Naturally"
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Replies (1)Alexander Forbes Financial Services's replyOfficial
23 Dec 2015, 08:48Hello ZAMAMD,
Thank you for taking the time to advise us of the dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and feedback will be provided with the contact details provided herein.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and feedback will be provided with the contact details provided herein.
Kind Regards,
Kusha Naidoo
Alexander Forbes Financial Services's reply23 Dec 2015, 08:48
Official
Hello ZAMAMD,
Thank you for taking the time to advise us of the dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and feedback will be provided with the contact details provided herein.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and feedback will be provided with the contact details provided herein.
Kind Regards,
Kusha Naidoo
