ZM
Zama M

1 reviews | Active since Dec 2015

21 Dec 2015, 14:58

RUDE AND BAD SERVICES

After learning that a retirement funds that was due to be transferred from Alexander Forbes to another Financial Institution are missing.<br> <br> I called Alexander Forbes and spoke to Nicole Daniels to whom i a explained my query. She the advised that the Administrator called \Jennifer"[Email Removed] is busy and cannot speak to me (client) and would rather speak to a Financial Representative.<br> Having insisted to speak with the Administrator who advised that funds were transferred in 2014. Naturally"

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Dec 2015, 08:48
Official
Hello ZAMAMD,

Thank you for taking the time to advise us of the dissatisfactory service that you received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and feedback will be provided with the contact details provided herein.

Kind Regards,
Kusha Naidoo