******* service

on the 14 August my previous employer submitted my withdrawal form i have the email to prove,yesterday i phone Alexander Forbes to find out how far the process is then the call center tells we haven't received the form from the core plan,what 2 weeks later and tells me he will get feed back in 3 to 5 days what **** is that i need to wait for you to sort out your mess,no he just gave me stories,your a big company in santon in beautiful building and no passion for customers,customer service sucks