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Tyronica O

1 reviews | Active since Jul 2019

25 Jul 2019, 11:35

******* service

Appalling service, claim submitted for withdrawal but no payout yet. My colleagues who submitted after me have received their payout already. Customer service sucks , you stay on hold for a while and when they answer they tell you they still need to refer, absolute *******.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply25 Jul 2019, 11:56
Official
Good day Tyronica,

Thank you for bringing this matter to our attention.
We apologise for the service you've experienced.
We are investigating this matter and will be in contact with you via the details provided.
Kind Regards
Bengy Marais