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Nomzamo N
1 reviews | Active since Dec 2016
11 Oct 2019, 14:35
Retirement withdrawal
I made a withdrawal on my retirement fund anI have been waiting still no payment been processed I enquired and was told they did not receive my documents for withdrawal I did a follow up with my HR was told everything was submitted. Please need an urgent assistance
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
15 Oct 2019, 08:19Dear Nomzamo N
Thank you for taking the time to bring this to our attention.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
EFP-125
Thank you for taking the time to bring this to our attention.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
EFP-125
Alexander Forbes Financial Services's reply15 Oct 2019, 08:19
Official
Dear Nomzamo N
Thank you for taking the time to bring this to our attention.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
EFP-125
Thank you for taking the time to bring this to our attention.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
EFP-125
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Nomzamo N's updateReviewer Update
17 Oct 2019, 13:18Good Day
How long does your investigation of the query takes I have been waiting no communication or feedback.
How long does your investigation of the query takes I have been waiting no communication or feedback.
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Nomzamo N's update17 Oct 2019, 13:18
Reviewer Update
Good Day
How long does your investigation of the query takes I have been waiting no communication or feedback.
How long does your investigation of the query takes I have been waiting no communication or feedback.