CM
Crescent M

1 reviews | Active since Jun 2025

25 Jun 2025, 07:33

Retirement fund

I have been waiting for my money for seven months from Alex Forbes when I call them the agent tells me that they can see that I have been waiting long they will release my funds until today I don't know if they want me to die so that they can give me my money in a coffin or what,bcz I called them they always say one thing over and over again that they will get back to me an pass two weeks they don't even bother about us ,so what I wanna know it's that they are willing to give me what's it's mine or not so that I can pay a lawyer to help me ,I want my money by the end of this week an the airtime that I'm using it to call them do they know where I get that money from😡🤬😡🤬😡🤬😡

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply25 Jun 2025, 08:07
Official
Dear Crescent,
 
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations 
CM
Crescent M's update25 Jun 2025, 11:34
Reviewer Update
I hope that feedback will be my money into my account