KK
[email protected] Karabo
1 reviews | Active since May 2025
27 Sept 2025, 00:49
Retirement
Dear AlexForbes Team, I recently resigned from my employer and have already received payment for my Savings and Vested portions. However, I see that I still have a balance in the Retirement Portion of my provident fund (Dimension Data Group Provident Fund, Member Number: M***7). I don't want anything to be left with you because of the services that you guys give us
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Alexander Forbes Financial Services's replyOfficial
29 Sept 2025, 08:26Dear Karabo,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply29 Sept 2025, 08:26
Official
Dear Karabo,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience