Reporting business

Hi my name is Sylvain Lusaka Kalombo, I am here to report Alexander Forbes for delaying and refusing to pay out my money, It's have been a year I put in my claim then they have been sending me in and out saying SARS is declining my claim then I give them my notice of registration from SARS still they don't want to payout my money, that why I came to report them please help. Kind Regards My contact are ***, ***. My email address is ***