EA
Ebrahim A
1 reviews | Active since Feb 2018
14 Dec 2020, 20:09
Report AF to Pension Fund Adjudicator
3 months later this company still doesn't care to respond to me on such an urgent matter which is my money,i advice everyone to report them and address your issues with the PFA, of which is my next step. Enough is enough.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
15 Dec 2020, 10:27Dear Ebrahim
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply15 Dec 2020, 10:27
Official
Dear Ebrahim
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
EA
Ebrahim A's updateReviewer Update
17 Dec 2020, 10:47ALL I GET IS THE AUTOMATED RESPONSES I RECEIVE NO PHONE CALL OR A PERSONAL EMAIL I NEED ANSWERS FROM PEOPLE NOT MACHINES, I WANT MY MONEY I EARNED IT WHY MUST I BEG SO MUCH FOR YOU TO DO YOUR JOB???
EA
Ebrahim A's update17 Dec 2020, 10:47
Reviewer Update
ALL I GET IS THE AUTOMATED RESPONSES I RECEIVE NO PHONE CALL OR A PERSONAL EMAIL I NEED ANSWERS FROM PEOPLE NOT MACHINES, I WANT MY MONEY I EARNED IT WHY MUST I BEG SO MUCH FOR YOU TO DO YOUR JOB???