Refusing to transfer my funds

I have sent a claim for the withdrawal of my funds in mid July this year.

On the 29 of july i recieved an sms from alex forbes that said "Alexforbes has received your claim. We'll finalize your claim within 4 weeks after we receive all relevant documents and your last month's contribution." I have sent all the required docs yet its now 7 weeks later i haved recieved my funds .

On the 5 aug 2024 alex forbes advised Claire from clairem who are the administrators of sygnia to fill in details to allow the transfer of the funds .

I have been sending several emails to Claire and she advised that Alex forbes hasnt transferred the funds to them . She also said i must contact Alex forbes and enquire about my funds, which i did.

Several emails we sent to *** . The person is not responding to my text ..

Im very much tempted to go on tik tok and advise other client to be aware od this .. its not fair that im being sent from pillar to post .

This is my money . Please give me my money

Membership no (M***7)