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a.pendrill a.pendrill

1 reviews | Active since Jun 2017

04 Dec 2017, 14:04

Refuse to pay pension out

My mother has a pension at Alexander and they now refuse to pay it out as she has a joint account with her husband. They have had this account for 33 years. Even with a swarn affidavit they are refusing. Now they expect my mother to open another account. This is pathetic!

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Dec 2017, 14:36
Official

Good Day Angelique

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bongiwe