Refusal to transfer my money per section 14 - holding my money like it’s yours.

I left Roche pharmaceuticals in July 2024. To date, Alexander Forbes is refusing to move my investment over to PPS as per my financial advisor’s request. You are holding my money hostage and I consider this theft. Kindly respond to the emails and queries from Dylan Bouwer and PPS before I take you to the ombudsman. That is MY money. Not yours. You have NO right to refuse to transfer my money per section 14. It has been months. This was the last review I wrote. I got an email from a consultant who promised me feedback in four days. That was nearly two weeks ago. Why won’t you transfer my money? It isn’t yours. This is deeply ********* behaviour and my next step is the ombudsman