EMAVD
Elizabeth Magdalena Anna Van Deventer

1 reviews | Active since Mar 2022

04 May 2022, 09:14

Reduced Pension

I am a pensioner, depending on every sent of my pension. On 28 April 2022 I received a reduced pension by R 2300 from Alex Forbes. I tried to phone them, but after 15 calls they still didn’t answer the phone. The e-mail address that the answering service tell you to use, can not be found!! I am desperate to find out what is going on. This service is unexceptionable 😢 PLEASE HELP ME!!!

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply05 May 2022, 08:50
Official
Dear Elizabeth D Thank you for taking the time to advise us of the service you experienced. I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided.       Kind Regards,  Client Services 

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