Red Tape Bonanza

<p>28th October, they received a withdrawal claim from me. For 2 weeks, I have been following up and each time I am told they are waiting for an allocation of my last contribution. On the 21st November, again I called and was advised that they will send a query to their admin to find out what is the delay, oh turnaround time for this activity is 3 - 5 working days!!! Really, that long for a query????? Anyway, fast forward to today. Again, I called, (5 days is over) only to be told a different story. "Oh we still have not received the last contribution from your previous company. Had I not called, how would I have known about this?? I guess I am not that important after all. to add insult to injury, now I am told they will only start the process in the 2nd week of December then I can expect my claim finalized and paid within 4 - 6 weeks from the date that date. is this really how things work? in essence I will have waited for just under 3 moths for this claim to be paid. your service really sucks and the fact that you are not even wiling to assist find a solution to this problem even more appalling!!! Thanks 4 nothing, guess all I can do is wait for u snail pace process to take its slow pace.</p>