Providnet Fund Death Claim

I would just like someone to contact me, be it via email or cellphone as to what is the status on my late husband's Provident Fund claim that was submitted? I have called and spoken to numerous people regarding this claim but with no response. I have completed all the forms, affidavits, sent bank statements, id's and still no luck with this claim. The last time I called, I was told they care waiting on the claim forms from my late husband's employer and the beneficary list. I spoke to the lady at his works HR and she said the have forwarded Alexanander Forbes all the nececssary documents weeks prioir to me contacting Alaxander Forbes. I know these claims take time before payment takes place but a phone call or email regarding the status of the claim will be gladly appreciated. My husband's ID number is ********** 125080 you can please email me the staus of the claim on; **********

I expect an response to my complaint within the next 24 to 48 hours.