SK
Sheila K
1 reviews | Active since Dec 2024
18 Dec 2024, 13:46
Provident fund withdrawal
To say I’m tired of dealing with Alex Forbes is an understatement! My provident fund claim has been dragging for weeks now. I’ve been having a back & forth with them since the 13th of November. Last week Friday I received a portion of my provident fund from my vested port, I’m still waiting for my savings money to be paid out. I genuinely wouldn’t recommend this company to anyone.
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Alexander Forbes Financial Services's replyOfficial
18 Dec 2024, 15:26Good day
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply18 Dec 2024, 15:26
Official
Good day
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation