1 reviews | Active since Jul 2016

26 Sept 2019, 14:50

Provident Fund transfer delay

I have left my previous employer around Jan this year which i opted to transfer my Provident fund to the new Insurer to this day my Previous insurer Alexander Forbes hasn't transferred my money to my new insurer..it has been 8 months now always being told that i should wait for feedback, this is pathetic since my money is with them with out any service for me.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply27 Sept 2019, 08:39
Official
Dear Goitse M
Thank you for taking the time to advise us of the delays in your claim.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.        
Kind Regards,
Kusha Naidoo


TQG-652