MM
Margaret M

1 reviews | Active since Jul 2021

12 Jul 2021, 10:36

Provident Fund Transfer

I left my previous job in April its July already and they still havent transferred my funds. Everytime I call I get sent from pillar to post. I have to follow up everytime and I get different stories. I do not know what I need to do in order for my funds to be transferred.

0
Replies (4)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Jul 2021, 15:50
Official
Dear Margaret Thank you for taking the time to advise us of the service that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.       Kind Regards, Client Services

ZVA-341
MM
Margaret M's update15 Jul 2021, 11:09
Reviewer Update
Three days later and am still waiting for feedback, I don't know how many times I have to send my documents to you guys. This is frustrating who is going to compensate me for my airtime.
MM
Margaret M's update15 Jul 2021, 11:09
Reviewer Update
Even SARS is better when it comes to response time #clapsonce
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Margaret M's update21 Jul 2021, 10:40
Reviewer Update
You promised to get back to me by close of business the 20th today is the 21st I still havent received feedback. I submitted everything to you and still nothing.