AB
Amukelani B

1 reviews | Active since Mar 2021

24 Apr 2023, 12:11

Provident Fund Takes forever

I have been waiting for my funds from alexander forbes for a long time now, i have been calling, and all i get it I should keep waiting.

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply24 Apr 2023, 13:58
Official
Dear Mr. Baloyi, 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  Our team tried to contact you, but unfortunately you were not avaia ble at the time of the call. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
Customer Insights and Escalations 
AB
Amukelani B's update24 Apr 2023, 14:15
Reviewer Update
Please contact me on +353 (87) ***, i am currently out of the country for work purposes.