PN
Phumelele N
1 reviews | Active since Jun 2021
29 Jun 2021, 16:16
Provident Fund ******
Alexander Forbes kept my late husband provident fund, while he was working for Kinesis Logistic, when I tried to claim for his provided fund, i was only paid R1703.13, after his 8 years of service, was told that I can't expect more cos may be his contribution was not much, I am still not happy with this matter and I strongly believe this company is full of ******, *****ing dead people's money
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Alexander Forbes Financial Services's replyOfficial
08 Jul 2021, 08:47Dear Phumelele At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards(XZI-254)Client services
Alexander Forbes Financial Services's reply08 Jul 2021, 08:47
Official
Dear Phumelele At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards(XZI-254)Client services