JN
Juanita N
1 reviews | Active since Jul 2023
10 Jul 2023, 14:22
Provident fund payout
I called Alexander forbes again today. The cheeky Guy that answered tried to convince me that I was the 1 that requested a directive from SARS. When they were the people that's telling me for 2 weeks they sent a tax directives and is still waiting for feedback. This morning I was told that I should just wait. I don't have finance to pay my car and house. Don't know where my next meal is coming from. PLEASE HELP
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Alexander Forbes Financial Services's replyOfficial
10 Jul 2023, 14:29Dear Juanita
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Jul 2023, 14:29
Official
Dear Juanita
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations