KT
Kebotsamang T
1 reviews | Active since Nov 2022
15 Aug 2024, 18:34
Provident fund payment
I have been waiting for my provident fund money since last month, SARS did an assessment on the 8th of July but still today am told that they are busy with the application a month late after SARS assessment was done nothing has been done I call every week hoping that I will get a different outcome but no
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Alexander Forbes Financial Services's replyOfficial
16 Aug 2024, 08:06Dear Kebotsamang ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply16 Aug 2024, 08:06
Official
Dear Kebotsamang ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations