TN
Tshepo N
1 reviews | Active since Jul 2023
05 Jul 2023, 13:26
Provident fund inquiries
I have experienced an unrespectful victimisation with Alexander Forbes Financial Services concerning the handling of my contributed pension fund now is more than a year l claimed my provident fund with them l can confirm that till today l didn't receive any single cent it is highly embarrassing and horrible
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Alexander Forbes Financial Services's replyOfficial
05 Jul 2023, 13:49Dear Tshepo At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply05 Jul 2023, 13:49
Official
Dear Tshepo At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations