Provident fund

Kindly Greetings It's very hurtful and so sad that the only financial company we trust in to save our retirement fund will pay us out when it's time...to claim, sadly they don't and I'm suffering waiting for my payout they told me that they won't give me my funds and they have been deducting money for almost 5 years and refused to assist me at my worst, even now I still look at my statement and balance ⚖️ on there app 14 thousand appears and the money keeps on decreasing...I'm no longer working and taking care of my mother's medical bills help me get my money please 🥺🥺