SM
Samantha M
1 reviews | Active since Mar 2025
11 Mar 2025, 12:12
Provident fund
The worst ever, I’ve been waiting for my money for more than 3 months now and still nothing. They now no longer even reply to my emails nothing at all. When I call they always tell me it’s processing kanti how long does it take to process funds and I need that money 😡
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
11 Mar 2025, 12:21 Dear Samantha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply11 Mar 2025, 12:21
Official
Dear Samantha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
SM
Samantha M's updateReviewer Update
11 Mar 2025, 12:37No that’s what you’ve been saying all the time and I’ve ran out of patients. When will I get my money that’s all I want then I leave you alone? Because this hide and seek game you playing I’m done playing it all I want is my money hleee
I have bills a son to take care of how am I supposed to do that when you guys are doing such?
I have bills a son to take care of how am I supposed to do that when you guys are doing such?
SM
Samantha M's update11 Mar 2025, 12:37
Reviewer Update
No that’s what you’ve been saying all the time and I’ve ran out of patients. When will I get my money that’s all I want then I leave you alone? Because this hide and seek game you playing I’m done playing it all I want is my money hleee
I have bills a son to take care of how am I supposed to do that when you guys are doing such?
I have bills a son to take care of how am I supposed to do that when you guys are doing such?
Alexander Forbes Financial Services's replyOfficial
11 Mar 2025, 13:02Dear Samntha
Thank you for taking time to speak to us. We kindly apologize for any inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Thank you for taking time to speak to us. We kindly apologize for any inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply11 Mar 2025, 13:02
Official
Dear Samntha
Thank you for taking time to speak to us. We kindly apologize for any inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Thank you for taking time to speak to us. We kindly apologize for any inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation