Nn
Nelisiwe nellie.khoza
1 reviews | Active since Apr 2023
07 Jun 2023, 18:11
Provident Fund
I have resigned from End of March. I have not receive the money everytime i made a call about the status i get a different answer, Can the the administrators please release my money i was told that everything is done. I need my money. My previous company sent everything to them.
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Alexander Forbes Financial Services's replyOfficial
08 Jun 2023, 08:16Dear Nelisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided. I have tried to call you but you were not available at the time of my call. An email will be sent with your complaint reference number and our complaints process to the contact email address included in your complaint.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided. I have tried to call you but you were not available at the time of my call. An email will be sent with your complaint reference number and our complaints process to the contact email address included in your complaint.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply08 Jun 2023, 08:16
Official
Dear Nelisiwe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided. I have tried to call you but you were not available at the time of my call. An email will be sent with your complaint reference number and our complaints process to the contact email address included in your complaint.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided. I have tried to call you but you were not available at the time of my call. An email will be sent with your complaint reference number and our complaints process to the contact email address included in your complaint.
Kind Regards
Customer Insights and Escalations